January 2012
Very busy month with different things going on, we have now joined a working friendship with Advance Shipping, they will do all our bespoke case making and work with us now. They will move all our customer domestic household goods and cars door to door around the world. Our new shipping page is coming soon on our website.
As you can see we not only won the Excellence award for July to December with the Guilds of Removers, but have been awarded the A.C.E award for outstanding achievement for year 2011. This is now twice that we have won this award. Please see the letter from Jon Martin and pictures below.
Dear Gordon,
“I am delighted to inform you that following the consistently high level of quality ratings received on your 'Quality Questionnaire' returns during 2011 you have been awarded the our Annual Certification of Excellence (ACE).
Please find attached the 2011 ACE crest that qualifying members are entitled to display on their advertising and literature in order to promote their achievement.
We extend our congratulations to you and your staff on your hard work and commitment.
We wish you continuing success throughout 2012.”
Yours sincerely
Jon Martin
Membership Secretary
As you can see below, this is what Debbie has to go through every month when we receive the reply cards back from the Guilds for Monitoring customer service. We need to find just 12 cards to add monthly to our questionnaire page, as we cannot add them all.
Well done to Matthew our head Porter for passing his Health and Safety.
